Which shipping options are available and what are the costs?

For items available for immediate purchase, you may select from the following shipping services.

United Kingdom

Shipping Service

Shipping Fee

Delivery Estimate

Premium Express (Continental U.k.)

Free

2-3 business days

Premium Express (outside London)

Free

4-5 business days

Standard Ground - Fragrances only

Free

3-8 business days

Canada

Shipping Service

Shipping Fee

Delivery Estimate

Premium Express

Free

Please find our country specific shipping information here.


Your order will be shipped within the same business day if the order is placed by 2 pm on the same day and you will receive a shipping confirmation email with delivery details. Delivery timing is estimated from the time your order is placed. All orders are processed Monday through Friday, excluding holidays. Deliveries are made Monday to Friday from 10am - 5pm. An adult signature will be required upon delivery. Duchi cannot be held responsible for any unanticipated delivery delays beyond Duchi’s control.

  • Pre-order, Back-order, Made to Order and DIY items will ship on the estimated date noted on the product description page. These items will ship through Premium Express once they become available.
  • Embossed items will ship through Premium Express. Please allow 3-4 business days for your order to be delivered.
  • Due to shipping restrictions from the U.K. Department of Transportation, fragrances may not be shipped by air—please allow for additional time for delivery of these items.
  • Orders containing fragrances and Décor products may be delivered only within the continental U.K. and cannot be delivered.
  • Orders purchased through 4Gift are eligible for Premium Express Shipping only. Once the selection has been confirmed by the gift recipient, it will be shipped to the U.K. Address designated by the gift recipient at checkout.